Balance Credit Phone Numbers and Emails

Toll-Free Number:

  • (855) 942-2526

Customer Service:

  • (800) 970-8978

New Mexico Regulation And Licensing Department:

  • (505) 476-4885
    Financial Institutions Division

Balance Credit Email:

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Contact Information

Balance Credit Website:

Balance Credit Help Center:

Corporate Office Address:

Balance Credit, LLC
PO Box 4356 DEPT # 1557
Houston, Texas 77210-4356
United States

Other Info (opening hours):

Hours of Operation:

Monday - Friday: 9:00AM-5:00PM (CST)

More contact details

Balance Credit Rating Based on 45 Reviews

Rating details

1.3
more details
Customer service
Website
Billing Practices
Value for money

Rating stats

Rating trend

Summary of Balance Credit Customer Service Calls

154 TOTAL
CALLS
02:48 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Balance Credit?

Request for Information Question:

  • “Check on a payment”
  • “Check on loan”
  • “Ask about my offer”

Product/ Service Question:

  • “To discuss a loan”
  • “No food took my money”
  • “Ach withdrawal”

Account Question:

  • “Credit balance”
  • “Balance pay off”
  • “My balance was like $300 something and suddenly they send me a statement for $800, when I called they gave me the go around. Worst company to do business with.”

Payments and Charges Question:

  • “Payment”
  • “To have you all send me a bill”
  • “Consolidate bills”

Website/ Application Question:

  • “Trying to complete an application”

Staff Question:

  • “Customer service”

Employment Question:

  • “Payoff”

Cards Question:

  • “Credit card”

Activation/ Cancellation Question:

  • “Cancel lian”

Return/ Replace Question:

  • “To return product- it doesn't dry well”

Other Question:

  • “Pre qualified letter”
  • “Need to speak respective”
  • “Pyyoff”

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